3 skills.

Are the root of my work

1

Empathy

noun
em·​pa·​thy \ ˈem-pə-thē \

Empathy is the ability to step into another person's shoes and understand & feel their emotions. At the start of a project, I take my time to learn about my end users and their needs. It is through a deep understanding of end users that I can create products that are truly engaging and delightful.

2

Communi­cation

noun
com·​mu·​ni·​ca·​tion \ ˈkə-ˌmyü-nə-ˈkā-shən \

It is vital for me to properly convey product ideas, explain the rationale behind decisions and establish a direct chanel of ideas across teams. It is through effective communication skills (and listening!) that I can create, collaborate, adapt, and improve products with ease.

3

Collabo­ration

noun
col·​lab·​o·​ra·​tion \ ˈkə-​ˌla-​bə-​ˈrā-​shən \

"Rome wasn't built in a day"... and neither did the Caesar built it all by himself. It is essential that I effectively give & receive feedback, explore solutions, and incorporate the expertise & needs of everyone involved in a project.

Manifiesto

① Start with People ② Data over intuition ③ Time is priceless ④ Be kind ⑤ Trust the process ⑥ Jazz through complexity ⑦ Aim for simple

Experience

Global Communications User Experience and Web Integrations Specialist
Sep 2020 – Present
Zurich, Switzerland
Sales User Experience Consultant
Mar 2020 – Aug 2020
Zurich, Switzerland
User Experience Engineer (Lead)
Jan 2018 – Mar 2020
Zurich, Switzerland
Client User Experience Consultant
Mar 2016 – Feb 2018
Zurich, Switzerland
User Experience Consultant
Mar 2019 – Apr 2020
Zürich, Switzerland
Front End Developer
May 2014 – Feb 2016
Geneva, Switzerland
Junior Technology Consultant
May 2014 – Sep 2014
Geneva, Switzerland
Marketing Consultant Internship
Feb 2014 – Apr 2014
Caracas, Venezuela
To read in-detail description of each position       Go to LinkedIn

Recomendations

Here are a few snippets of recomendations given to me:

...we would have brainstorming sessions focused on collaborating on new features, tackling UX problems, sharing the design vision and exchanging ideas on what was technically feasible...
Mónica Álvarez Vicente
Product Designer | Team Lead
...His expertise building frontend micro-interactions and prototyping is substantial and it helped the team coming up with more efficient solutions and developing different products...
Diana Balzarini
Senior UX Designer
...since the first moment what really impressed me it was his energy, his positivity, and the friendly way to work with each person ... we were based in different offices, but in the end, this didn't matter; it felt like we were in the same room....
Aldo Pizzagalli
Senior UX Designer
...preparing dozens of Design System Product Releases. The whole process was straightforward due to Ricardo's efficiency, technical understanding, and clear communication....
Dirk Göhmann
Technical Writer
...His UX and UI know-how made him a super valuable asset plus he always kept a great sense of humour and lively energy while keeping fully focused on the current challenges....
Ursin Hüppin
Practice Lead
...He cans handle complex implementations and has the ability to interact directly with the client in an exceptional way reaching good results in a short time. I had the pleasure to work with him on the field and his impact on the project was immediately visible....
Paolo Porro
IT Project Manager
I led on of the first projects to use Appway's new Design System: this wouldn't be possible without the help of Ricardo. In the beginning, we were all learning about this new product and we had many unknowns ahead. Ricardo managed to establish a bridge of collaboration that enabled the project to become a success. His transparency, knowhow and efficiency made him a 'valuable resource' for projects.
Steffen Rodig
Senior Engagement Lead, Practice Lead
Like any other massively complex product, Appway's Design System had bugs and issues (even if not so many due to the quality of the Product) - Ricardo was the go-to person to fix them. Thanks to his communication skills, that allowed him to communicate issues promptly & effectively while maintaining a great sense of humor and his problem solving mindset, working with Ricardo has been a pleasure.
Dario Defilippi
Support Lead
 Ricardo has been a tremendous asset on one of our tactical projects, we where facing a tough situation with a client and Ricardo managed to step in with minimum context with great confidence. The result was that we gained a significant acceleration and ensured project success.
Laurent-Olivier Perrier
Engagement Leader
 For several months, Ricardo was a key team member for the evolution of an in-house-built ERP called Wire. For many years this product relied on an outdated User Interface and was built no plan for User Experience. Ricardo was involved in the revamp this product: starting with the Information Architecture analysis, Design System adoption, and gradual transition from the old UI to the new one.
Patrick Joye
Senior Product Manager
...Even if we worked remotely, he would make sure I felt part of the local team working on frontend topics for Appway. Collaborating with him was nice and he could always help even if he wasn't working on the same project I was...
Julien Munch
Software Engineer
...I had the pleasure of joining him on the Workspace team where it was a true pleasure to be supported by him, this time playing the SCRUM master role. His daily morning calls would spark your day and his Retrospectives were epic!...
Jacopo Mossina
Front End Engineer
....Together we set up cross-browser automated testing for the Design System to track UI changes across versions, saving hundredths of man-hours in testing. I believe this tool is still used today! With his talents and always positive attitude I believe he will be a crucial addition to any team!...
Alessio Lo Re
IT Project Manager
...Ricardo reached me out on a beta stage and started all the research related to the UX for this feature. After few weeks, together with the actual implementation, we were able to deliver also a programmer guide about how to customise notifications, in a user-friendly way...
Michele Marchetti
Senior Mobile SW Engineer iOS/Android
...Overall Ricardo takes up new challenges with ease, is always keen to help achieve company outcomes and to learn new things, and has a talent for creating an environment where everyone is comfortable. I am convinced he’ll achieve great success on his professional trajectory.
Adriana Ispas
Head of Product Managment
...Ricardo UX and Frontend's knowledge were always at a glance for me and my team at Marketing. Together we founded the Appway Yoga Club, Appway Pasta Lunch Team, random after-office Apéros, and organized Appway's SOLA relay team race for 2 years....
Scherezade Borges
Marketing Consultant
...I was impressed with Ricardo’s ability to turn static mockups into interactive screens, bringing an idea further, and ensuring its feasibility. And, of course, his good spirit and sense of humour makes Ricardo an enrichment to any team. Ricardo would be a true asset for any positions requiring the prototyping of design ideas, as well as serving a team as scrum master.
Nico Dreher
Digital Product Designer
...He was of great support for the Design System, but was as well one step into the vision of the company and would take design decisions knowing what was coming ahead. I'll be missing to collaborate with this versatile problem-solver and entertaining conversationalist.
Martin Blum
Senior UX Consultant
... always eager to learn something new and getting out of your comfort zone. Cherry on top, you are always so happy and positive about everything, making work always enjoyable...
Emily Meroni
Frontend Developer
...他从来没有在压力下开裂,工作总是带着微笑;我们在一起构建了多个大型Web应用程序。他的设计和数字技术很完整而他也对媒体方面非常熟洗。里卡多(Ricardo)是项目里的瑞士军刀。...
Ang Li
Web Developer
Ricardo is the UI/UX problem-fixer, always very analytical, he always find solutions to User Interface problems and brings new ideas to the table...
Alberto Gallo
Presales Manager
...Ricardo was the first contact person that came to mind when a client required support regarding UX or UI. On many projects, he would rapidly step in and provide insights and expertise on the issue at hand, ... Either creating something new for a specific use case, advsing on how to use specific solutions, fixing bugs and adapting existing solutions, or reviewing the work from third-party developers, he's the go-to person for a solution delivered with a smile!...
Raphaël Baecher
Engagement Lead
 I was Ricardo's teamhead for several months - Ricardo helped keeping the team together with his enthusiam and joyfull manner. Before being his teamleader I collaborated a lot with Ricardo on a project called Inbox: There he was a vital key for UX and Component architecture. During this period Ricardo was always a message away ready to help!...
Ivo Pescia
IT Officer / Senior Software Developer
For more than 4 years my day in the office started with Ricardo giving me a good morning or a "Morgen!!" with an almost permanent smile. Even though we did not work on the same team, I could see he did great regarding frontend work mostly finding solutions to complex problems on Appway's Workspace.
Mariza Metaxa
Senior Front End Engineer
As a third party consultant it is very hard to get along with someone as well as I did with Ricardo. We worked together (remotley) on the creation of Appway's Design System and he was of great support once I started working outside of his team. I look forward to working with him again!
Benjamin Grenier
Consultant en informatique
...For a backend developer he was a great companion, since he could design and develop the frontend on-the-fly while I provided him the backend limitations. I highly trusted him when it came to UX Interactions and building responsive frontends! Wish him the best in his career! in bocca al lupo!
Giacomo Porro
Software Engineer
Ricardo's knowledge in UX, design and frontend make him the best sidekick a designer could have. When I started as an Intern, Ricardo was super helpful explaining Appway's frontend and how far my designs could go. Later when I started in my permanent position, we worked together documenting the Design System and we managed a lot of work with great ease...
Katalin Holanyi
Visual and Interaction designer
...Ricardo also produced solid marketing materials for the agency. Attitude wise, Ricardo has a positive attitude and you can rely on him once heavy work is needed. I would recommend Ricardo for any job that requires: technical project management and development, with a touch of design.
Berenice Albertini
Web designer
...His work on creating the architecture for the Appway Design System was immaculate, and he often managed to achieve outcomes that other people thought weren't possible...
Lukas Mathis
UX Lead
...Especially on time-sensitive and lean projects Ricardo is the perfect fit to create amazing user experiences in an efficient way, covering the complete UX mindset in one person...
Sonja Hamann
Head of User Experience
...I was impressed by Ricardo's ability to deal with Appway frontend & Design System issues, building multiple products while managing the quality of work of third-party developers – effortlessly...plus he would always do it with a smile....
Andrea Pellegatta
Senior Product Engineer
...I was amazed by the energy and passion Ricardo put in his work. He was able to efficiently drive and perform in full autonomy the work (from to UX design to development), the release process and the documentation activities....
Paolo Lischetti
Project Manager
...Any software engineer would enjoy having someone with his mix of skills, since he can grab a backend-focused POC and improve it visually by designing and coding an appealing frontend...
Giuliano Sofi
Software Engineer
...Ricardo’s user experience and frontend skills where exceptionally handy for the development of the “Bugs reporting” section, blogposts pages and general responsiveness of the entire site. As a Product Owner I felt lucky to have someone as trustworthy to take care of the frontend of such a complex project....
Ignasi García Perez
Happy Kid
...His know-how in both frontend and UX where exceptional. Even working remotely, Ricardo established a transparent communication channel that helped up build great Frontend for products.
Mario Ballario
Operations Director
I saw Ricardo plan the information architecture & user flow of a Banking App POC in less than 3 days: all of it coming from the workflow of a Excel spreadsheet! After that he was able to built the Front-end of the same application and made sure that the UI was spotless for the Demo. His attention to detail made sure that stakeholders didn't require to check his work and his contagious energy helped the team going...
Igor Djurdjevic
Risk Control
...Inbox, where he clearly went the extra mile and was very passionate about delivering high quality. Without his significant contribution, the product would not be where it is today. Beyond that, Ricardo has shown strong skills in driving and owning topics in developing Appways’ Design System. He is very reliable and highly valued in the company way beyond his impressive front end skills.
Aurelian Briner
CEO and Entrepreneur
...Ricardo is very professional, innovative and always looking for new solutions and fresh ideas that can advance his knowledge and help to produce high quality websites and other design materials. While working with him I witnessed his growth as a co-worker and a friend. Ric is a fun person to work with, and is always helpful and insightful...
Val Shapiro
Design Lead
...With the projects we were working on, I knew Ric would get the job done and the standard of his work was very high. Ric is a great team man, always enthusiastic and supportive particularly with new members of staff and I have no hesitation in recommending him.
Charlie Inglefield
Freelance Journalist and author
J'ai eu le plaisir de travailler avec Ricardo. Pendant mes trois premiers mois chez Media Frontier, j'ai appris à le connaître malgré le peu de temps que nous avons été amené à collaborer ensemble. C'est un garçon plein de sympathie qui à le contacte humain facile et il aime pousser ses collègues à donner le meilleur d'eux-mêmes. C'est pour cela que c'est avec plaisir que je le recommande à ses futurs employeurs.
Kevin Thomas
Graphic Designer
...He is very focused on his goals and pursues them with passion. Ricardo is a pleasure to work with because of his energetic and always positive attitude. He is a careful listener and a strategic thinker that approaches each project on an individual basis carefully analysing requirements before providing strategic solutions...
Ania Wilson
Marketing Coordinator
...His ability to anticipate user needs at the start of a project has ensured really efficient development, and his enthusiasm is infectious! His understanding of how design, project and account management teams work makes him a great team player...
Ellie Mosley
Project Manager
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To read all 40+ recomendationsGo to LinkedIn

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